Terms of Service
Welcome to BaseNest LLC ("BaseNest," "we," "our," or "us"). These Terms of Service ("Terms" or "Agreement") govern your access to and use of the BaseNest website located at www.basenest.io, any related mobile websites, applications, and services (collectively, the "Platform").
By accessing or using the Platform, whether or not you register an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Platform.
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, INCLUDING LIMITATIONS OF LIABILITY, INDEMNIFICATION OBLIGATIONS, AND A MANDATORY ARBITRATION AGREEMENT WITH A CLASS ACTION WAIVER.
These Terms constitute a legally binding electronic agreement. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. You may print or save a copy for your records.
BaseNest may modify these Terms at any time by posting an updated version on the Platform. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
You must be at least eighteen (18) years old and capable of entering into a binding legal agreement to use the Platform.
Access to the BaseNest Platform is restricted to verified members of the U.S. military and government community, including Active Duty Service Members, Veterans, U.S. Government Civilians, and Government Contractors supporting federal or military operations.
As a condition of access, users must complete BaseNest's eligibility verification process and submit documentation sufficient to confirm qualifying status. By submitting verification materials, you represent and warrant that all information provided is true, accurate, and current.
BaseNest reserves the right, in its sole discretion, to approve, deny, suspend, revoke, or re-verify eligibility at any time, with or without notice, if eligibility cannot be confirmed or is later found to be misrepresented.
Verification approval grants access to the Platform only and does not guarantee housing availability, pricing, suitability, or acceptance by any host.
If you access or use the Platform on behalf of a company, organization, or other entity ("Subscribing Entity"), you represent that:
You may not target, scrape, solicit, or probe BaseNest users, listings, or data for competitive, unauthorized, or commercial exploitation.
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
You agree to:
BaseNest is not responsible for losses caused by your failure to secure your account.
You agree not to:
BaseNest may investigate violations and suspend or terminate access at its sole discretion.
You retain ownership of content you upload ("User Content").
By submitting User Content, you grant BaseNest a worldwide, royalty-free, non-exclusive, sublicensable license to use, display, reproduce, modify, and distribute such content solely to:
You represent that:
BaseNest is a marketplace platform only. We do not:
All bookings are contracts between hosts and guests.
BaseNest is committed to compliance with the Fair Housing Act (42 U.S.C. § 3601 et seq.) and all applicable federal, state, and local fair housing laws. BaseNest does not discriminate based on race, color, religion, sex (including sexual orientation or gender identity), national origin, familial status, disability, or any other protected class.
Eligibility restrictions based on military affiliation, Veteran status, or government employment are applied solely to determine access to a private, mission-aligned platform and do not constitute unlawful discrimination.
BaseNest does not assign housing, approve or deny tenancy, negotiate lease terms, or act as a landlord, broker, or property manager. All housing decisions are made independently by hosts and guests.
BaseNest is a privately owned company and is not affiliated with, endorsed by, or acting on behalf of the United States Department of Defense, any branch of the military, or any federal agency.
References to "PCS," "Active Duty," "Veteran," or similar military-related terms are descriptive only and do not imply official authorization, sponsorship, or endorsement.
BaseNest does not interpret, validate, issue, or guarantee compliance with military orders, PCS entitlements, Temporary Lodging Expense (TLE), Dislocation Allowance (DLA), or any other military benefit. Users are solely responsible for ensuring compliance with their orders, command requirements, and employer or agency policies.
BaseNest may suspend or terminate access at any time for:
Termination does not waive accrued rights or obligations.
BaseNest reserves the right to conduct eligibility audits, re-verifications, and reviews at any time. Accounts may be suspended or terminated without notice if eligibility is misrepresented, cannot be verified, or presents legal, compliance, or trust concerns.
Such actions may be taken without liability to BaseNest.
All Platform software, design, branding, and content (excluding User Content) are owned by BaseNest or its licensors and protected by intellectual property laws.
You may not copy, modify, distribute, or exploit Platform content without written permission.
BaseNest complies with the Digital Millennium Copyright Act.
DMCA Notices must be sent to:
DMCA Agent – BaseNest LLC
113 S. Perry Street, Suite 206
Lawrenceville, GA 30046
Email: dmca@basenest.io
Repeat infringers may be terminated.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASENEST SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
You agree to indemnify and hold harmless BaseNest from claims arising out of:
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
All disputes shall be resolved by binding arbitration administered by the American Arbitration Association.
Judgment on the arbitration award may be entered in a court of competent jurisdiction in Camden County, Georgia.
Use of the Platform is subject to the BaseNest Privacy Policy, which is incorporated by reference.
BaseNest LLC
113 S. Perry Street, Suite 206
Lawrenceville, GA 30046
Email: legal@basenest.io
Phone: 904-206-7553