PROCESS

HOW IT WORKS

Finding military housing doesn’t have to be complicated. BaseNest streamlines the process so you can verify your identity, inquire, and move into your next home with confidence.

Guests (Renters)

Service members, veterans, DoD civilians, government travelers

Guest

Shield check

Verify your identity

Before you see listings, we confirm your military or government affiliation. Photo ID and a live selfie check.

  • Safe, private, and encrypted

  • Done once, good across every booking

  • Your lister is verified too

Typically under 10 minutes

Guest

Search

Search near your installation

Filter by distance to a named gate, your dates, and what actually matters on orders: parking, laundry, workspace, pets.

  • Every listing shows miles and drive time to the gate

  • Save searches and track what you have viewed

  • Pricing benchmarked to pay grade and per diem where applicable

Immediate after verification

Guest

Message

Inquire and message the lister

Send an inquiry straight through BaseNest. No endless paperwork, no third-party sites, no off-platform email chains.

  • Both sides are already verified when you first message

  • Save and track every inquiry in one place

  • Messages stay on-platform, so there is a record

Listers aim to reply within a business day

Guest

Credit card

Book and pay securely

Payment runs through BaseNest’s protected system. Nothing moves through unsafe channels, and nothing releases before the agreement is confirmed.

  • Funds held until the booking agreement is confirmed

  • Itemized receipt issued for every charge

  • Cancellations handled under Terms of Service §5, including changes driven by orders

Confirmed at booking

Guest

Document

Check in, then file your voucher

Your lister sends check-in details before arrival. Your receipt is itemized in the format DTS expects - nightly rate, taxes, fees, dates, and property address.

  • Address, check-in method, Wi-Fi, and parking sent ahead of arrival

  • Receipts downloadable any time from your account

  • Nightly rate and taxes broken out separately

Receipt available at checkout

Listers (Hosts)

Owners and property managers near U.S. installations

Lister

User check

Create your account and verify

Government photo ID and a live selfie. Veteran-owned listers can add service verification for the badge.

  • Verification is mutual, not one-sided

  • Verify the entity once, add properties under it

  • Optional veteran-owned badge

Typically under 10 minutes

Lister

Home

Verify the property

Deed, mortgage statement, property management agreement, or LLC documentation. The address has to match a real record.

  • Include the unit number — the most common mismatch

  • HOA properties need short-term rentals permitted

  • Rejections come with a specific reason and a path to resubmit

1-3 business days to review

Lister

Image

Build your listing

Real photos, specific distance to a named gate, house rules, and pricing benchmarked to local BAH or the lodging portion of per diem.

  • Show the workspace, kitchen, laundry, and parking

  • No stock photos, no AI interiors, no personal items in frame

  • House rules state the 28-night maximum

About 30 minutes per property

Lister

Eye

Publish after review

A BaseNest reviewer reads every listing before it goes live. Photos, distance, house rules, and pricing all get checked.

  • Revision requests name the exact fix

  • Vague distance claims are the most common holdup

  • Once live, the listing is visible to verified guests only

Reviewed within 1 business day

Lister

Dollar sign

Host the stay and get paid

Send check-in details, host the stay, get your payout. Every guest arriving at your door has already been verified.

  • Standard payout lands 24 hours after check-in

  • First booking holds 5 days as a security check

  • Full payment history in your dashboard

Payout 24 hours after check-in